The public safety environment is notoriously high-stakes and chaotic, making critical radio communications easy to miss and hard to track during an escalating incident. With Response911 and Centurion911, there are no more missed transmissions. Both platforms address this chaos by transforming fleeting analog radio traffic into searchable, structured data where all audio is transcribed and can be instantly played back.

Instead of relying solely on a dispatcher's memory or a first responder trying to hear over sirens, these systems provide real-time transcription, automated alerting for priority keywords, and complete logging.

With our mermAId® mobile app and intelligent alerting, commanders and supervisors gain instant remote awareness, keeping them connected to the unfolding situation from anywhere.

The mermAId® product line directly mitigates audio overload for dispatchers and ensures that every transmission—from routine traffic stops to multi-agency mutual aid calls—is securely captured and documented, providing the indisputable record needed to seamlessly streamline after-action reporting.

Centurion911 allows an emergency communications center or department headquarters to bring that same level of intelligence to nearly any existing radio console.

By connecting via a standard 3.5mm input, Centurion911 integrates with existing CAD systems, specialized scanners, or proprietary trunked radio setups without requiring a complete equipment overhaul. For a dispatch center, this means personnel can monitor multiple active channels simultaneously with visual text feeds and receive instant alerts for priority keywords across the city. Additionally, having an indisputable, searchable database of all communications provides crucial documentation for after-action reports, chain-of-evidence requirements, and analyzing daily operational response times.