Our foundational technology was originally developed for the US Navy’s Unmanned Surface Vessel (USV) program. We were tasked with engineering sophisticated AI that could give USVs the ability to communicate autonomously with manned ships in real time. It was an environment that demanded absolute precision, reliability, and speed.

Working alongside the Navy naturally guided us into the commercial maritime industry. We saw a clear, urgent need to modernize VHF communications and improve how operators process radio traffic. This insight led to the launch of MermAId® Underway, our first commercial product designed to enhance safety, reduce audio fatigue, and maintain total situational awareness for vessels of every size.

As we deployed our technology in busy wheelhouses, we realized that the core problem we were solving, chaotic, high-volume radio traffic, was not confined to the water.

Audio overload is a critical vulnerability across all mission-critical environments. Whether it is a dispatcher coordinating a multi-agency response, Fire, EMS, and Police units navigating a chaotic scene, or enterprise and infrastructure teams managing complex daily logistics, missing a single transmission can have severe consequences.

Today, Mermaid AI has evolved into a comprehensive radio transcription, alerting, and recording provider. We take the burden off operators by acting as a digital safety net. Our systems capture, transcribe, and log live radio traffic in real time, ensuring that every critical message is actionable and securely recorded.

Based in Wayne, Pennsylvania, our technology is proudly designed, engineered, and manufactured in the USA.

We are a team that understands both the advanced software that processes your data and the physical hardware it relies on, seamlessly bridging the gap between your legacy radio infrastructure and modern intelligence.

At Mermaid AI, we don't just build technology; we build clarity for the people who keep our communities and infrastructure running.